Privacy Policy

Introduction

At https://full-service-med-spa.storysurge.net, we are dedicated to maintaining a safe and secure online environment for our users. This Privacy Policy details how Full-Service Med Spa (‘the Company’, ‘we’, or ‘us’) handles the personal information of our visitors, customers, and authorized users. Our primary goal is to ensure transparency regarding data collection, usage, and protection in compliance with global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

The https://full-service-med-spa.storysurge.net website and its subdomains.
All associated mobile applications and software services.
Online interactions through emails, newsletters, and customer support communications.

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as each has its own privacy policies that govern data handling.

Processing Activities

Our Privacy Policy guides how we interact with users in various scenarios:

As an authorized user: If you use our applications and services, we process your data to facilitate access and enhance your experience.
When visiting our websites: We track your interaction with our sites for analytics and improvement purposes.
Via communications: Whether through emails, calls, or texts, we respect your privacy and handle your communication data accordingly.

Personal Data Collection

We collect various categories of personal information to provide and improve our services:

Account Information: This includes user names, email addresses, and passwords (hashed and salted for security).
Payment Information: Details related to payment methods used for transactions on our platform.
Financial Information: We may store data linked to your financial activities, like purchase history or investment portfolios (if offered).
Purchase Information: Items bought through our services, quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from mobile devices accessing our apps.
Location Data: If you choose to share it, we can collect your geographical location to provide personalized content or services.
Feedback: User-provided reviews, comments, or survey responses are valuable for service improvement.
Social Media Information: We may gather data from social media platforms when users interact with our content on these sites.
Product Information: Details about products you view, search for, or purchase on our site.

We obtain this data through direct user input, automated systems (like cookies and device identifiers), and third-party service providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience on our platform:

Strictly Necessary Cookies: These ensure basic functionalities of our services, like login sessions and language preferences.
Preference Cookies: They remember user settings (e.g., theme choices) for a personalized experience.
Analytics Cookies: Used to understand user behavior, track trends, and measure the effectiveness of our website content and campaigns.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over data collection preferences.

Retention and Deletion

We adhere to legal requirements and industry best practices for data retention:

Personal Data is retained as long as necessary for the purposes it was collected, such as providing services, fulfilling transactions, or maintaining user accounts.
Once these purposes expire, or upon request by users, we delete or anonymize the data to protect privacy.

Security Measures

The security of your personal information is paramount:

We implement robust technical and organizational safeguards to protect data from unauthorized access, disclosure, or loss.
Encryption is used for secure data transmission and storage, ensuring compliance with industry standards.
Third-party service providers are chosen carefully and required to maintain strict data privacy and security protocols.

Children’s Privacy

We do not intentionally collect or store Personal Data from children under the age of 18. Our services are designed for a mature audience, and we comply with all applicable laws regarding child data protection.

Your Rights

Depending on your jurisdiction, you may have various rights concerning personal data:

Access: Request access to the Personal Data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure (Right to be Forgotten): Demand the deletion of your data where there are no legal grounds for retention.
Restriction: Limit our processing of your data under certain conditions.
Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data based on legitimate interests or consent withdrawal.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Officer via the provided channels in this policy.

Data Protection and Contact

Full-Service Med Spa is committed to protecting user privacy:

If you have questions or concerns about this Policy or our data practices, please contact us at [email protected].
Our Data Privacy Officer will promptly address your inquiries and provide necessary information regarding data handling.

We may update this Privacy Policy periodically to reflect changes in our data collection or usage practices, so users are encouraged to review it regularly for the most up-to-date information.